VANCOUVER — Coast Hotels has been recognized by TripAdvisor with nearly 27 of its hotels winning at the TripAdvisor Traveller’s Choice Awards.
The awards are given out based on TripAdvisor reviews from customers across the country on a variety of metrics, including cleanliness and professionalism of staff.
“Being a recipient of Tripadvisor Travellers’ Choice is something our properties strive for and value greatly. Being recognized as fulfilling guests’ expectations is an indication of trust in our people and our brand.” says Kelli Steer, vice-president Hotel Operations, Coast Hotels. “This year more than ever, our properties have had to adapt to put the safety and wellbeing of our guests and Ambassadors ahead of all else. We’re so grateful that the warmth and dedication of our Ambassadors still came across to our guests, from behind the mask.”
Hotels recognized include Coast Abbotsford Hotel &Suites, Coast Edmonton Plaza Hotel by APA, Coast Victoria Hotel & Marina by APA, Coast Canmore Hotel & Conference Centre, Coast Chilliwack Hotel by APA and the Coast Kamloops Hotel & Conference Centre.
“Tripadvisor reviews are such an important source of feedback for us. They drive the conversation in our morning stand-up meetings and serve as a great source of recognition for our team, as well as opportunities to continue to improve,” notes Sameer Mathew, general manager, Coast Chilliwack Hotel by APA. “Receiving the Travellers’ Choice is a great source of acknowledgement for our team.”
