TORONTO — Choice Hotels Canada recently announced the
recipients of its Platinum and Gold Guest Satisfaction Awards. These annual
awards celebrate Canadian properties for their operational excellence and
dedication to superior service.
“The hotels honoured with Platinum and Gold Guest
Satisfaction Awards are leaders in our system,” says Brian Leon,
president, Choice Hotels Canada. “In today’s competitive hotel environment,
properties like these help raise the bar in the industry by making outstanding
service and guest experiences a top priority.”
The awards are based on a ranking system that
examines key performance indicators, including guest-survey results.
Platinum recipients represent the best-of-the best and are among the top three
per cent of hotels in the Choice Hotels Canada portfolio of close to 320
properties, while Gold recipients are among the top four to 10 per cent.
the full list of the 2019 Platinum and Gold Guest Satisfaction Award
Since debuting in 1989 as a quarterly publication, the magazine has grown and evolved into the authoritative voice of the dynamic $16.4 billion hotel industry. Now published eight times a year in print, and available in digital format and as an iPad App, the magazine continues to define the standard for excellence in trade magazine publishing, winning myriad editorial and design awards from the Canadian Business Press, and earning the industry’s accolades as its most-read and trusted magazine.