The Value of an OTA: A Cost-Benefit Analysis
By: Rebecca Cregan, director of Market Management, Expedia Group
At a time when major Canadian markets face increased hotel supply, as well as competition from alternative-accommodation providers, hoteliers...
Symbiotic Relationships: What Biology Can Teach Business
By Rebecca Cregan, Director, Market Management, Expedia Group
For many Canadian businesses, continually evolving with technology can be overwhelming. As well as being a drain on resources and...
Two Fast, Impactful Sustainability Wins for Hoteliers in 2019
Today’s top-rated hotel is not only accommodating and well-staffed — it’s also green
As customers become increasingly environmentally conscious, hotels are following suit by integrating various sustainability measures....
Trends for 2019
How hoteliers can be better prepared for the New Year
Last year proved to be a strong one for tourism across Canada, with RevPAR, demand and ADR all...
More Resorts Look to Improving Facilities to “Keep Winter Outside” and Guests Happy
For most people, shutting down the backyard pool is a sad and sobering time of year. Summer threatens to fade away and winter looms — taking away...
Levelling the Playing Field in Hotel Revenue-Management Technology
The topic of hotel-revenue management has been around for more than 30 years, yet most hotels today are not using technology and data consistently to make revenue-management...
The Future of Hospitality
Mary Peterson shares Samsung’s vision for the connected hotel
What are the most prominent trends in hospitality technology today?
When we look at those who are leading the charge...