This year’s Investment Roundtable, produced in partnership Marriott Hotels, reveals the Canadian hotel industry...
Moderated by Rosanna Caira and Amy Bostock
Business Fundamentals
Rosanna Caira: What kind of a year has 2023 been thus far for your company?
Roz Blaker: Marriott currently has 273...
Hotelier: Bai Bunpanya, Toronto’s King Blue Hotel
The role of GM may be all encompassing, but for Bai Bunpanya, GM of Toronto’s King Blue Hotel, his mission is laser focused: “Foster an environment where...
Mobile check-in is transforming the hospitality industry
By Nicole Di Tomasso
For years, travellers have relied on their mobile devices to check in for a flight and not surprisingly, travellers want this same convenience when...
AI has moved into utility mode for hotels
By Diego Gomila
Artificial Intelligence (AI) has been steadily weaving its way through digital marketing for some time now, from analytics and measurement to chatbots. But while there’s...
A number of factors are shaping in-room dining service
By Danielle Schalk
These days, operating a thriving in-room dining service doesn’t come easily. There are a number of factors shaping this staple full-service offering, including supply and...
Guests seek out hotels with fluid spaces
By Danielle Schalk
As travel continues to recover and new patterns take root, we’re seeing the lines between business and leisure travel blur and evolve in new ways....
Hoteliers take advantage of new sales-and-marketing strategies
By Robin Roberts
Now that travel is back in gear and the worst of the pandemic is in the rear-view mirror, hotels are clamouring to steer heads into...
Hotels adapt to the rise of digital nomads
By Fred Bean
The world of work has evolved dramatically in recent years, with the rise of digital nomads who have the freedom to work remotely while travelling...
Strong global demand and operating results are driving growth
By Morag McKenzie
With borders re-opened to travel, pent-up demand has resulted in strong hotel operating performance and demand across all regions and sectors in 2023. This is...
Canadian hotel occupancy predicted to reach 66 per cent for 2023
By Nicole Nguyen, Senior Vice-President, CBRE Hotels
For the first time since 2019, the hotel industry in Canada in 2023 is operating at full capacity without the restrictions,...