Hotelier Magazine Investment Roundtable 2023 Speakers

This year’s Investment Roundtable, produced in partnership Marriott Hotels, reveals the Canadian hotel industry...

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Moderated by Rosanna Caira and Amy Bostock Business Fundamentals Rosanna Caira: What kind of a year has 2023 been thus far for your company? Roz Blaker: Marriott currently has 273...
Bai Bunpanya, GM of Toronto’s King Blue Hotel

Hotelier: Bai Bunpanya, Toronto’s King Blue Hotel

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The role of GM may be all encompassing, but for Bai Bunpanya, GM of Toronto’s King Blue Hotel, his mission is laser focused: “Foster an environment where...
Man locking door using mobile app

Mobile check-in is transforming the hospitality industry

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By Nicole Di Tomasso For years, travellers have relied on their mobile devices to check in for a flight and not surprisingly, travellers want this same convenience when...

AI has moved into utility mode for hotels

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By Diego Gomila Artificial Intelligence (AI) has been steadily weaving its way through digital marketing for some time now, from analytics and measurement to chatbots. But while there’s...
Hospitality worker dealing room service to Hotel Room

A number of factors are shaping in-room dining service

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By Danielle Schalk These days, operating a thriving in-room dining service doesn’t come easily. There are a number of factors shaping this staple full-service offering, including supply and...
Lobby/Lounge Area inside Hotel

Guests seek out hotels with fluid spaces

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By Danielle Schalk As travel continues to recover and new patterns take root, we’re seeing the lines between business and leisure travel blur and evolve in new ways....
Blue Stick figure running out of line of grey stick figures

Hoteliers take advantage of new sales-and-marketing strategies

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By Robin Roberts Now that travel is back in gear and the worst of the pandemic is in the rear-view mirror, hotels are clamouring to steer heads into...
Man on vacation with laptop on lap and talking on phone

Hotels adapt to the rise of digital nomads

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By Fred Bean The world of work has evolved dramatically in recent years, with the rise of digital nomads who have the freedom to work remotely while travelling...
Globe chart with arrow and bars going up

Strong global demand and operating results are driving growth

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By Morag McKenzie With borders re-opened to travel, pent-up demand has resulted in strong hotel operating performance and demand across all regions and sectors in 2023. This is...
Canadian Flag with Banff National Park Lake Louise inside Leaf

Canadian hotel occupancy predicted to reach 66 per cent for 2023

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By Nicole Nguyen, Senior Vice-President, CBRE Hotels For the first time since 2019, the hotel industry in Canada in 2023 is operating at full capacity without the restrictions,...