Labour of Love
Recruiting good people is tough — ensuring they enjoy their jobs is even harder Strictly speaking a hotel is just bricks, mortar, tile and carpet — often...
Let’s Be Friends
Unions have come a long way from the clashes of Norma Rae, especially in hospitalityUnions are a fossilized and corrupt concept existing only to vacuum up dues....
Editor’s Page – Welcome to Tomorrow
With 2007 freshly minted, hoteliers can focus on new issues. Some will be carryovers from yesterday, but the dawn of a new year means we should use...
Franchise for Sale
InterContinental Hotels Group is zeroing in on Canada, with newer, better hotels In the years following world war ii, north america was at a crossroads. Weary soldiers...
Hotelier – Kamal Naamani
General Manager, Fairmont Dubai, UAE It’s been another big year for oil, but then again, when hasn’t it? Lucky for select nations in the Persian Gulf basin,...
Hook ’em and Book ’em
New reservations technologies help maximize profitability When the resort village of Whistler, B.C., opened as a winter destination in the late ’60s, families interested in booking a...
