Upwardly Mobile

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New legislation makes hoteliers mindful of guests with disabilities. It was the mid 1990s and Claredon Robicheau, whose muscular dystrophy had put him in...

From the Editor: New Beginnings

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Can any hotelier truly say they’re not happy to see 2011 fade into oblivion? Probably not. Granted, as Canadians, we’re better insulated than our...

Checking In: Rising in the East

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A sneak peak at this year’s new buzz-worthy hotel brand concepts. As we plunge into a new year, there are countless opportunities for hotel...

Waving the Flag

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Protecting your brand is about ensuring the best franchisees represent your hotel. A hotel chain can have the most creative marketing campaigns, an aesthetically...

Unwelcome Guests

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Bed bugs have hoteliers itching to eliminate reputational damage. Hotels have been dealing with unwanted guests for years, from cockroaches to mice. But the...

The Comfort Zone

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Smart building technology is changing the guest experience. When guests arrive at a hotel in Canada — in steamy July or bone-freezing January —...

SilverBirch Welcomes New VP of Finance

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VANCOUVER — Michael Kreuger has joined SilverBirch Hotels & Resorts as senior vice-president of Finance and Accounting. “Michael’s entrepreneurial spirit and experience in multi-unit...

Rich and Flavourful Becel Buttery Taste Margarine

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TORONTO — Nearly one-half of Canadians say they are either very or extremely concerned about nutrition.  Because research suggests that a healthy diet low in...

Passkey Unveils Industry’s First Multi-Room Hotel Booking Engine Designed Specifically for Meeting Planners

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New booking engine allows meeting planners to make and manage multiple hotel bookings from a single web location. On any given day, a...

Kruger Products Announces New Embossing Pattern for Roll and Multifold Towels

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MISSISAUGA — Canadian towel and tissue market leader Kruger Products L.P. announced today the launch of a new embossed pattern on all its roll and multifold towel...