Waving the Flag

Protecting your brand is about ensuring the best franchisees represent your hotel. A hotel chain can have the most creative marketing campaigns, an aesthetically...

Unwelcome Guests

Bed bugs have hoteliers itching to eliminate reputational damage. Hotels have been dealing with unwanted guests for years, from cockroaches to mice. But the...

Hats Off to the Top 50

Top performers on this year’s list show innovation, perseverance and responsiveness Sometimes success is a question of innovation and fancy footwork, says Brian Stanford, director...