Keeping Guests Safe By Investing In Hotel Security
Talk to any experienced risk consultant serving the global hotel industry, and undoubtedly they’ll tell you stories that would make any manager nervous. “In...
The Low-down on Low Room-Rates
Hoteliers make tactical room-rate adjustments on a daily basis. They’re driven by the need for higher occupancy, increased cash-flow, and, in some cases, they want to prove...
Rising Up Hospitality’s Corporate Ladder
“Sometimes,” sighs Trevor Bracher, director of Service Culture for Stamford, Conn.-based Starwood Hotels and Resorts, “running a hospitality business feels like you’re trying to change a tire...
Playing the Trump Card
The Trump International Hotel & Tower arrives in Toronto, inspiring champagne wishes and caviar dreams
When Talon International Development, owners of Toronto’s Trump International Hotel & Tower, purchased...
Opening Doors to Success
Wyndham Hotel Group unites for its annual convention It may have been April Fool’s day, but it was serious business at Wyndham’s annual convention,...
Conversion Excursion
When is a conversion the right choice for your property? Whether it’s an under-performing hotel being transformed into a condominium or retirement home, a...
A Necessary Evil: A Look at The OTAs
Are hoteliers being bitten by the OTA creature they helped create? Twenty-five years ago, Vittorio Di Re was part of a group that had...
Sounding Off: Investment Roundtable
Once again this year, Hotelier partnered with Starwood Hotels and Resorts to host the second-annual Investment Roundtable Last year was supposed to signal new...
Hole in One: Profiling Wales’ Celtic Manor Resort
Wales’ Celtic Manor Resort commands attention as a tourist draw and golf mecca While on a business trip to help establish Mitel’s European headquarters,...
Brand Champions
Staffing hotels with employees who care creates impeccable hospitality Recently, Tim Terceira, general manager of The Ritz-Carlton, Toronto, was in the lobby of his...
