Bathroom Design has Become Paramount to Overall Guest Experience

With increasingly savvy travellers comes heightened expectations. Guests today not only crave an experience that wows them, but expect it, and these expectations are being...

Shangri-La Brings Asian-inspired Hospitality to Toronto

“Famous designer Adam Tihany once said something that really stuck with me,” recalls Richard Cooke, the newly installed GM of the Shangri-La Toronto. “He said, ‘I can...

This Trio of Hotel Bathrooms Proves Design Never Needs to Be Compromised

The accoutrements it takes to design a hotel bathroom may differ from segment to segment, but one unifying fact is that guests want to feel like they're...

Today’s Hotels Spas and Pools Offer Healthy, Holistic Experiences

Hollywood glamour — that’s how co-owner Inna Levitan describes the design of the Quartz Crystal Spa on the 31st and 32nd floors of the Trump International Hotel...

Hotel Lobby Design is Key to Making a Good Impression

In the last decade, the hotel lobby has transformed to become a centrepiece of the guest experience. “It was space that was underutilized in the past,” notes...

What are the criteria to select an interior designer to re-design a hotel restaurant...

Whether running a standalone restaurant or a hotel-restaurant, it’s important to adapt to the changing customer needs and a restaurant redesign is often called for. Few hotel...

Quebec’s Chateau Frontenac Gets a Multimillion Dollar Renovation

As any hotelier knows, running a hotel business is a challenging endeavour at the best of times. But, add a multimillion-dollar renovation to the mix, and suddenly...

Balancing In-room Entertainment and Customer Devices

Today’s guestroom entertainment technology is changing at a rapid pace, and hotels are facing a dilemma keeping guests satisfied with their connection. Guestroom entertainment has become a...

The New Amenities

When it comes to catering to today’s guests, it’s all about customization In today’s über competitive hotel industry the adage ‘home away from home’...

Overcoming the Challenges of Cyclical Hotel Renovations

There’s something cathartic about smashing a wall to bits. If you’ve ever watched a TV show about renovations, you’ve likely witnessed the happiness on a homeowner’s face...