Hotelier: Hani Roustom, The Hazelton Hotel

Hani Rouston has a natural affinity for the hotel business. The 43-year-old general manager of Toronto’s luxe Hazelton Hotel says hospitality has always been a way of...

The 2018 Design Awards — Winner Profiles

50-200 Rooms Restaurant/Bar Design STUDIO MUNGE - AKIRA BACK AT BISHA HOTEL, TORONTO By Danielle Schalk Design Highlights: Diners enter the second-floor restaurant via an immersive sculptural staircase with custom...

The Top 50 Report: The Canadian Hotel Industry Continues to Thrive

Last year boasted strong growth for the Canadian hotel industry, thanks in large part to an increase in international visitors. In fact, data from Tennessee-based STR shows...

Two-Way Street: Suppliers and Hoteliers Both Have to Pull Their Weight When it Comes...

In today’s competitive hotel landscape, the relationship between operator and supplier has become more important than ever. And, while the two sides may have different approaches to...

Why the Hotel Industry is Embracing Virtual Reality

At the 2017 Consumer Electronics Show (CES) — held in Las Vegas in January — virtual-reality (VR) technology was ubiquitous, with hundreds of booths demonstrating a slew...

How Joie de Vivre Hotels is Redefining Cool

The popular notion that the boom in boutique-hotel brands is due primarily to the purchasing preferences of free-spirited travellers known as “millennials” overlooks the obvious — the...

Fresh Crop: Introducing The Latest Wave of Innovative Hotel Concepts

Change and innovation are, perhaps, the only constant we can rely upon, which has resulted in a seemingly endless search for the “next big thing.” However, as...

Hotel Lobby Design is Key to Making a Good Impression

In the last decade, the hotel lobby has transformed to become a centrepiece of the guest experience. “It was space that was underutilized in the past,” notes...

Operators Turn to Social Media to Tell Their Brand Stories

The days of maintaining a company Facebook page have given way to innovative new platforms and tools aimed at telling a brand’s story and engaging with guests....

Hotels in the Age of Disruption

The tides are changing in the hotel landscape as operators face new competitive forces shaping the way business is conducted. In recent years, consolidation has altered the playing...