PARIS — Accor has selected D-EDGE Hospitality Solutions to be the Central Reservation System (CRS) for its 5,300 hotels worldwide. The new CRS is cloud-based, enables quick adoption and is open to the entire hotel-tech ecosystem, including Property Management System (PMS), Revenue Management System (RMS), distributors and any future players.

D-EDGE will continue to invest in R&D, both on the platform technology and to scale up its developer and usability teams to produce a UX-focused, easy-to-use platform.

“Accor is one of the most disruptive large hotel chains, and the first to have decided to adopt a multi-PMS strategy. As the ecosystem and distribution channels evolve, we want to provide our hotels with a future-proof, agile and user-friendly platform,” says Floor Bleeker, Group Chief Technology Officer, Accor. “We trust that the D-EDGE CRS, into which Accor is investing significantly, is the best choice to support their growth and provide them with the necessary agility required to adapt to fast-changing environments.”

“The objective is that, in the near future, Accor hotels will progressively and seamlessly switch from the TARS to the D-EDGE CRS. The unique connectivity provided by D-EDGE compared to any other system, will power all Accor hotels to maximize their distribution,” says Patrick Mendes, Group Chief Commercial Officer, Accor. “Another key benefit is the ease of use of the platform and the fact that it is user-centric. This is especially important as our industry is currently facing a significant staffing shortage making easy and quick product adoption critical to business efficiency.”


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