Social media, interconnectivity, consumer review sites – these have all become game changers in the booking process for hoteliers.

What “new” advice can I give revenue managers to stay ahead and above the comfort curve? Open Story

Check out our exclusive 3-part series on how to prevent employee theft and fraud. In Part 1, we will discuss how to implement back-of-house controls effectively.

Ontario Superior Court of Justice has recently upheld an Ontario Labour Relations Board (OLRB) decision stating that injuries to guests must be reported to the Ministry of Labour. Find out what this ruling means for the Ontario resort and tourism industry.

TORONTO — With a storied history, and a controversial beginning, the management team at One King West has embarked on a $2-million series of renovations, which will be completed later this spring.