Profiling Hotelier Jeff Waters of the Omni King Edward Hotel
Written by Rosanna Caira   
Friday, 06 December 2013 00:00

JeffWaters-hotelier-1213It’s been a year of change and challenge for Jeff Waters. Since joining the historic King Edward Hotel in June 2012, the 54-year-old hotelier has been involved in a flurry of activity, including the sale of the property, new management and a rebranding of the historic 301-room hotel. And, as if that’s not enough, the property is undergoing a multi-million renovation that includes restoring the legendary penthouse-level Crystal Ballroom — abandoned since the 1950s — to its glory. Toron-to’s oldest hotel property will be made new again.

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Independent Hotel Trends
Written by Lindsay Forsey   
Friday, 06 December 2013 00:00

InnBayFortuneExterior-1213Idyllic scenery, unique marketing tactics and surprising perks coupled with service excellence are just a few benefits that set independent hotels apart from the competition, but operating without the safety net of brand support can be tricky. The good news is many independent hotel operators are achieving the same successes as their branded competitors.

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Looking Back at the Hospitality Industry in the ’90s and ’00s
Written by Brianne Binelli   
Friday, 06 December 2013 00:00

HAC-G8-Official-Harper-and-Obama-WelcomeThe American tourist took centre stage in the Canadian hospitality industry in the ’90s, but it was technology that transformed business after three years of declining occupancy at the turn of the decade. The industry reawakened as computers were used to accurately forecast sales and advancements in reservation and front-desk functions showed a growing sophistication in central reservation systems.

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Dissecting the Success of this Year's Hotel Segment Leaders
Written by Wendy Helfenbaum   
Friday, 18 October 2013 00:00

Marriott_King_04_Headboard01-0913As top performers in three different market segments illustrate, thriving in today’s economy means constant innovation and attention to service and value.

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