Hotels Adopt Strategies to Harness Loyalty Programs
By Mo Chaar, Chief Commercial Officer, Givex
Despite economic uncertainty, 70 per cent of Canadians still plan to take a vacation this year, presenting an opportunity for hotels...
ORHMA and CAN WIN Host Webinar about Accessible & Inclusive Employment
By Roseline Victoria Vijayakumar
ORHMA and Partners in Workforce Innovation (CAN WIN), an organization that aims to increase workforce inclusive for people with disabilities by connecting employers with...
Navigating Social Media in Volatile Times
By Fred Bean
In the face of ongoing conflicts and challenging situations, the hospitality industry finds itself navigating a delicate balance on social media. While social-media platforms offer...
The Urge to Merge: Why The Hospitality Sector Needs a Prenup
By Fred Bean, CEO and founder of HotelPORT
The desire to consolidate within the hospitality sector is showing no signs of slowing down. In fact, quite the opposite,...
Facing the Facts
By Gavin Smith, CEO of element
The traditional approach to business intelligence is struggling to keep up with the demands of today's data-driven landscape.
Many businesses have populated their...
NYU Conference Wrap-up
By Steve Renard
NEW YORK CITY — The NYU International Hospitality Industry Investment Conference was held in New York City in June. Hosted by the Jonathan M. Tisch Center...
Arabian Travel Market Explores Innovative and Sustainable Travel Trends
By Stephen Renard
DUBAI, U.A.E. — The Arabian Travel Market (ATM), the largest travel and tourism trade show in the Middle East, was held from May 1 to...
AI Moves into Utility Mode for Hotels
By Diego Gomila, CEO, Affilired
Artificial intelligence (AI) has been steadily weaving its way through digital marketing for a while now, from analytics and measurement to chat bots....
Building a Sense of Place
How can amenities breathe new life into existing resorts?
By Rebecca Stone
Expectations for the guest experience at resorts have been evolving since the 1960s, and for the past...
Cushman & Wakefield Releases InnSight Quarterly Q1 2022 Report
By Nicole Di Tomasso
Last month, Cushman & Wakefield released its InnSight Quarterly Q1 2022 report to provide an update on Canada’s hotel performance. Overall, the sector saw...