Women going through registration process at hotel front desk

Hotels Adopt Strategies to Harness Loyalty Programs

By Mo Chaar, Chief Commercial Officer, Givex Despite economic uncertainty, 70 per cent of Canadians still plan to take a vacation this year, presenting an opportunity for hotels...
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ORHMA and CAN WIN Host Webinar about Accessible & Inclusive Employment

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By Roseline Victoria Vijayakumar ORHMA and Partners in Workforce Innovation (CAN WIN), an organization that aims to increase workforce inclusive for people with disabilities by connecting employers with...
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Navigating Social Media in Volatile Times

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By Fred Bean In the face of ongoing conflicts and challenging situations, the hospitality industry finds itself navigating a delicate balance on social media. While social-media platforms offer...
Business colleagues joining puzzle pieces together

The Urge to Merge: Why The Hospitality Sector Needs a Prenup

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By Fred Bean, CEO and founder of HotelPORT The desire to consolidate within the hospitality sector is showing no signs of slowing down. In fact, quite the opposite,...

Facing the Facts

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By Gavin Smith, CEO of element The traditional approach to business intelligence is struggling to keep up with the demands of today's data-driven landscape. Many businesses have populated their...
Group of people standing by windows of conference room socializing with eachother

NYU Conference Wrap-up

By Steve Renard NEW YORK CITY — The NYU International Hospitality Industry Investment Conference was held in New York City in June. Hosted by the Jonathan M. Tisch Center...
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Arabian Travel Market Explores Innovative and Sustainable Travel Trends

By Stephen Renard DUBAI, U.A.E. — The Arabian Travel Market (ATM), the largest travel and tourism trade show in the Middle East, was held from May 1 to...
Person typing on laptop with Chat GPT and AI icons near keyboard

AI Moves into Utility Mode for Hotels

By Diego Gomila, CEO, Affilired Artificial intelligence (AI) has been steadily weaving its way through digital marketing for a while now, from analytics and measurement to chat bots....

Building a Sense of Place

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How can amenities breathe new life into existing resorts? By Rebecca Stone Expectations for the guest experience at resorts have been evolving since the 1960s, and for the past...

Cushman & Wakefield Releases InnSight Quarterly Q1 2022 Report

By Nicole Di Tomasso Last month, Cushman & Wakefield released its InnSight Quarterly Q1 2022 report to provide an update on Canada’s hotel performance. Overall, the sector saw...