Hotels Apologize for Room-Cleaning Video

BEIJING — At least four major international hotel chains have apologized for an 11-minute hidden-camera video showing cleaners wiping cups and sinks with dirty towels and sponges,...

Hôtel Monville Honoured with Four Awards

MONTREAL — Just eight months after opening, Hôtel Monville has won four awards, including 2018 Hotelier of the Year. In addition to the Prix Hôtelier de l'année 2018 Cogeco/Vidéotron awarded from the Association Hôtellerie...

Days Inn by Wyndham Adds Hotel in Saint John

TORONTO — Realstar Hospitality has opened a new Days Inn by Wyndham franchise in Saint John, N.B. The conversion property features 86 guestrooms, each appointed with a flat-screen...

Opening GM Announced for Four Seasons Montreal

MONTREAL — Gonçalo Monteiro has been appointed opening general manager of the all-new Four Seasons Hotel Montreal. Monteiro arrives from China, where he was most recently hotel manager...

Four Seasons Hotels and Resorts Adds Harley Pasternak as Global Fitness Advisor

ORONTO — Four Seasons Hotels and Resorts has hired Harley Pasternak, an internationally renowned fitness expert, to design fitness facilities and create new programming at Four Seasons...

The Pointe Restaurant at Wickaninnish Inn Announce New Restaurant Manager

TOFINO, B.C. — The Pointe Restaurant at Tofino, B.C.’s Wickaninnish Inn named Annette Rawlinson as restaurant manager, effective December 3, according to Scout Magazine. Rawlinson will join forces...

Hôtel Le Crystal Undergoing Major Renovation

MONTREAL — Hôtel Le Crystal has announced a major renovation project in a tribute to the luxury boutique hotel’s 10th anniversary. Expected to be complete in the spring,...

OTA Insight Continues Expansion with Best Western

NEW YORK — OTA Insight, the cloud-based data-intelligence platform has expanded its partnership with Best Western Hotels & Resorts across all of its 2,200 U.S. and Canadian...

Marriott International Expands Culture Day Program

BETHESDA, Md. — Marriott International is expanding its Culture Day program — an initiative aimed at fostering multicultural understanding and ensure welcoming environments — in response to...

Hard Rock Launches New Hotel Brand

DAVIE, Fla. — Hard Rock International has launched Reverb by Hard Rock — the company’s first select-service brand. The new collection of music-centric hotels will be designed as...