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Marriott International Announces New Loyalty Brand

BETHESDA, Md. — Marriott International has unveiled its new loyalty brand, Marriott Bonvoy, which will replace the Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG)...

Starwood Guest-Reservation Database Suffers Massive Data Breach

BETHESDA, Md. — Marriott International is investigating and addressing a data-security incident involving the Starwood guest-reservation database. The investigation — spurred by an alert from an internal security...

Luxury Hotel Built in Pit Mine Opens in Shanghai

SHANGHAI — An 18-storey hotel built in a pit mine has opened in Shanghai. Developed by Shimao Group and managed by IHG, The Intercontinental Shanghai Wonderland Hotel is...

Hotels Apologize for Room-Cleaning Video

BEIJING — At least four major international hotel chains have apologized for an 11-minute hidden-camera video showing cleaners wiping cups and sinks with dirty towels and sponges,...

Marriott International Expands Culture Day Program

BETHESDA, Md. — Marriott International is expanding its Culture Day program — an initiative aimed at fostering multicultural understanding and ensure welcoming environments — in response to...

Hard Rock Launches New Hotel Brand

DAVIE, Fla. — Hard Rock International has launched Reverb by Hard Rock — the company’s first select-service brand. The new collection of music-centric hotels will be designed as...
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Destination Canada Launches Series on Amazon Prime Video

VANCOUVER — Destination Canada is releasing an original eight-part travel series titled Vacations of the Brave, which will premiere in the U.S. on Amazon Prime Video on...

Best Western Opens First Glō Hotel

PHOENIX, Ariz. — Best Western Hotels & Resorts has opened its first Glō hotel in DeSoto, Texas. “We’re excited to celebrate the opening of our first Glō property...

Hilton’s All-Suites Brands Open 34 Properties, Ink 35 Hotel Deals in Q2 2018

MCLEAN, Va. — Hilton’s all-suite brands, which include Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton, have continued their strong growth into...

New Report Provides Insights on Guest Engagement

BETHESDA, Md. — StayNTouch, Travel Tripper and TrustYou have partnered to launch a new report examining guest-experience trends and their adoption in the hotel industry. The 2018 Guest...