Employee Or Contractor?

I want to hire someone to work at my property. I would like to put them on payroll as an employee, but  the individual  wants to be...

Why Canada Is Struggling to Attract Visitors

Talk to any tourism stakeholder, and undoubtedly you’ll feel their frustration about what’s happening on the domestic tourism front. Is it any wonder? Canada — seen by...

Dull Hotel Restaurants Are Out, Chef-Driven Dining Is In

Picture it. A massive dining room with rows of banquet tables, each one identical to the next  — a sea of white tablecloths before you, ornate chandeliers...

The ABCs of Green Energy

From large-scale heating system conversions to full-blown recycling programs right down to the guest soaps, the race for green supremacy in the hotel sector is running the...

What’s Your Stance on OTAs?

In short, online travel agencies are commoditizing the hospitality industry. On the surface, they offer a lucrative channel to heighten exposure and increase bookings,...

Relaxation Redefined

Spas reinvent themselves to stay current with today's trends. A day at the spa once conjured up images of a restful feminine space featuring...