Those in the tourism and hospitality industries ensure travel is seamless
As pandemic restrictions ease, travellers are back onboard planes, trains and ships. But they’re not onboard with the headaches caused by crowds of “revenge travellers,” constantly changing...
The concept of re-generative tourism garners increasing attention
The COVID-19 pandemic has further emphasized negative environmental and social impacts of tourism, causing many advocacy groups, government officials and business owners to re-think Canada’s tourism model...
Governments restore order to short-term rentals
Around the time of the economic meltdown of 2008-2009, we began to hear about the “Sharing Economy.” Buoyed by the swift growth of social-media platforms, a wide...
The road to recovery begins to take shape
The international hotel landscape has seen dramatic changes in the past year. Overall, demand is exceeding expectations and revenues in many regions are approaching or meeting pre-pandemic...
Hotels are capitalizing on the digital nomadic trends
Within 10 days of the World Health Organization (WHO) declaring a global pandemic on March 11, 2020, 4.7 million Canadians had made the shift to working from...
Canada’s Indigenous-tourism industry faces an uphill battle to recovery
In 2019, Canadian tourism had its best year on record — so did Canada’s Indigenous-tourism sector, which, according to Tourism Industry Association of Canada (TIAC) data, was...
Addressing staffing shortages requires creative thinking by hotel operators
When you run a small hotel in the middle of a forest, with satellite Wi-Fi, no cell service, no bus service, and 15 minutes away from the...
Hotels are mixing it up to aid post-pandemic recovery
As hoteliers survey the damage wrought by COVID-19, they see hope on the horizon. Yes, emerging variants continue to threaten a full recovery, but borders have re-opened,...
Hoteliers Are Re-Imagining Loyalty Programs for a Post-COVID-19 Future
Despite ongoing COVID-19 challenges, it’s time for hoteliers to concentrate on customer engagement and loyalty strategies to aid recovery. As more people begin travelling again, they’ll have...
The Impacts of COVID-19 are Being Felt Around the World
COVID-19 has spread throughout the world, sparing no country. But while all nations are in the same boat, some have better oars to help navigate the crisis....
