How Management Companies Bring Value to Hotels

Over the past year, increased concerns about the fundamentals of the Canadian economy and the depressed energy sector have plagued hoteliers and investors alike, translating to cost-cutting...

Soft Brands Resonate With Choosy Travellers Looking for Unique Experiences

Last month, a group of ladies enjoyed afternoon tea inside the Palm Court at Chicago’s iconic Drake Hotel. Billowy white drapes flowed from the pillars and a...

How to Attract and Retain Talent in Today’s Challenging Job Market

A warm smile at check in. A cozily made bed. A laugh with the bartender in the hotel bar. For all its complexities, the hospitality business is...

Hoteliers Can Profit From the Uptick In Tourism Through Smart Partnerships

After a lull that kept consumers in their hometowns out of necessity more than desire, the world’s travellers are spreading their wings once again. Canadian hotels enjoyed...

Connecting the Dots: The 2017 Tech Report

Technology can be found in virtually every aspect of today’s hotel operations. From self-service kiosks and in-room sensors to kitchen appliances and door locks, chains and independents...

Hotels Are Appealing to Guests’ Healthy Lifestyle

New-Age guru and medical doctor Deepak Chopra once wrote that “The way you think, the way you behave, the way you eat, can increase your life by...

Why Canada Is Struggling to Attract Visitors

Talk to any tourism stakeholder, and undoubtedly you’ll feel their frustration about what’s happening on the domestic tourism front. Is it any wonder? Canada — seen by...

Hotels in the Age of Disruption

The tides are changing in the hotel landscape as operators face new competitive forces shaping the way business is conducted. In recent years, consolidation has altered the playing...

Timeless Bathrooms and Lavish Showers Make For Happy Hotel Guests

While on a recent reconnaissance mission to sniff out design trends, Vancouver-based interior designer Sharon Bortolotto toured a hotel in Beverly Hills, Calif. The iconic building had...

How Loyalty Programs Can Keep Hotel Guests Engaged

Canadians are a loyal bunch. In fact, according to Aimia’s 2015 Loyalty Lens report, 89 per cent of us belong to some form of loyalty program, compared...