Should hotels adapt employee training and development policies to attract and retain younger employees?

How fun is your workplace?  Young people entering today’s hospitality industry expect to have fun at work. When they don’t, the brightest and best will leave; silently...

Relaxation Redefined

Spas reinvent themselves to stay current with today's trends. A day at the spa once conjured up images of a restful feminine space featuring...

The Perfect Storm: Recapping a Record-breaking Year of Transaction Volume

What has made 2016 a record-breaking year? The numbers speak for themselves: $3.8-billion in transaction volume surging through the Canadian hotel marketplace as of third quarter, fuelled...

Hotels in the Age of Disruption

The tides are changing in the hotel landscape as operators face new competitive forces shaping the way business is conducted. In recent years, consolidation has altered the playing...

How Management Companies Bring Value to Hotels

Over the past year, increased concerns about the fundamentals of the Canadian economy and the depressed energy sector have plagued hoteliers and investors alike, translating to cost-cutting...

Connecting the Dots: The 2017 Tech Report

Technology can be found in virtually every aspect of today’s hotel operations. From self-service kiosks and in-room sensors to kitchen appliances and door locks, chains and independents...

The New Wave of Disruptors Shaping the Hotel Industry

Canada’s hotel industry is as robust as ever, with growth in everything from property development to ADR and RevPAR. Behind the scenes, however, new technologies and emerging...

Hotels Are Appealing to Guests’ Healthy Lifestyle

New-Age guru and medical doctor Deepak Chopra once wrote that “The way you think, the way you behave, the way you eat, can increase your life by...

Employee Or Contractor?

I want to hire someone to work at my property. I would like to put them on payroll as an employee, but  the individual  wants to be...

The ABCs of Green Energy

From large-scale heating system conversions to full-blown recycling programs right down to the guest soaps, the race for green supremacy in the hotel sector is running the...