That’s Entertainment

Bigger TVs, better sound, more bandwidth — hotels gear-up guest roomsIt’s an enduring arrival ritual for many hotel guests: take off your shoes, visit the head, flop...

Front and Centre

Top toques are giving the hotel restaurant a new lease on lifeIt’s almost as if things are coming full circle. Escoffier, the grand master chef, restaurateur and...

Editor’s Page – Hidden Assets

Has there ever been a more exciting time in the hotel industry? As we present Hotelier’s annual Top 35 Hotels issue, there’s an incredible surge of activity...

Let the Good Times Roll

It’s been another good year for Canadian hotels, but how long will it last?  Sometimes it seems as though the world moves by like tumbling dice. Enthrallingly...

Gang Green

Foward-looking hotels join the blooming environmental movement As an industry selling luxury, convenience and escape, often via large properties that have traditionally had a significant environmental footprint,...

Hotelier – Role of a Lifetime

West coast GM knows running a hotel is more work than playAs a 16-year-old student in New Delhi, Peter Parmar took an interest in the world of...

Editor’s Page – Stimulating the Senses

How innovative is your hotel company? Does your staff provide exceptional service or do they go through the motions, content to offer the same old, same old?...

Hotelier – Michelle Miller

General manager, Prince of Wales Hotel, Niagrara-on-the-Lake,Ont.   After rising through the ranks of the hotel world, Michelle Miller considers herself a hands-on hotelier. That’s why she believes...

Franchising Hotels – The Devil’s in the Details

The market and big companies are ready for partners — do you have the right stuff? The devil’s in the details,” is, of course, a proverb implying...

Editor’s Page – Back to the Future

It’s taken the hotel industry seven years to get back to the strong industry fundamentals posted in 2000, the best year on record for Canadian properties. With...