Creating Accessible Guestrooms Is Good Business for Operators
Chelsea Mohler, a visually impaired 29-year-old from Toronto, has first-hand knowledge of how hotel operators are (or aren’t) catering to guests’ special needs. At one hotel, signs...
Luxury-segment Hoteliers Sell an Experience
At a certain boutique hotel in Toronto, each room is artfully designed with mid-century modern furnishings set against a brick wall, the bathroom is stocked with artisanal...
Hotel Spas Are Focused on Mind-body Renewal
As California-based Airbnb continues to threaten the hospitality industry throughout Canada and the U.S., hotels can differentiate themselves with irresistible amenities at spas, which cater to a...
Purchasing Success at Hotels Is Built on Strong Relationships, Not Price
If I’m successful, then they’re successful.” That’s how Paul Gardian, executive director of Brand Operations at Toronto-based Delta Hotels & Resorts, summarizes the guiding notion behind today’s...
Katie Taylor Shares Her Views on Gender Diversity in Hospitality
Is the hotel industry doing all it can to promote women executives? Katie Taylor, chair of the Board, Royal Bank of Canada and former president and CEO...
Female Powerhouses Discuss the Status of Women in Hospitality
Real change will come when powerful women are less of an exception,” wrote Sheryl Sandberg, COO of Facebook, in Lean In: Women, Work, and the Will to...
Delta Hotels Prepare to Fly the Marriott Banner
Canadian snowbirds travelling south of the border could soon be booking their stay at a Delta, thanks to new synergies that will accompany a pending ownership change...
From the Editor: Women on Top
In an age where diversity rules, change is a constant and more women are working than ever before, why is it still rare to see women leading...
Oracle Launches Oracle Hospitality
REDWOOD SHORES, CA. — Oracle, building on the strong foundation MICROS established serving the hotel and food and beverage industries, has launched Oracle Hospitality Global Business Unit...
Profiling Hotelier Edwin Frizzell of Fairmont Royal York
Edwin Frizzell has helmed many hotels throughout his extensive career, but these days he’s the new kid on the block at The Fairmont Royal York hotel, where...
