Uncovering New Ways to Accommodate Allergy-prone Guests

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Frank Strippoli, director of Operations at the Toronto Marriott Downtown Eaton Centre, identifies the trend. “The demand for allergy-friendly rooms has ramped up,” he says. “We probably...

Select-service Hotels are Leading the Pack

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  Select-service hotels may not have a swanky spa on premises or a restaurant commandeered by a big-name chef, but what they do have is a steady stream...

Examining Westin Ottawa’s Long-term Sustainability Plan

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  When Jeff White was asked to make a keynote address about the challenges of greening a hotel at a Hotel Association of Canada (HAC) awards dinner, he...

Temple Hotels: From One Hotel to 30 in Less than a Decade

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  It started less than 10 years ago with the purchase of one hotel — a charming 179-room property called Temple Gardens Mineral Spa Resort, located in the...

Appeasing Hotel Guests with New Technology

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We’ve all been there: checking into a hotel at 11 p.m., jet-lagged, bleary-eyed and fumbling with room cards, light switches and AC controls. There’s got to be...

Days Inn – Canada Innovates with Modular Hotel Design

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The Days Inn Sioux Lookout in northern Ontario points to a new horizon in hotel construction: shipping containers. Ladacor Ltd., a Calgary-based manufacturer of modular buildings and structures,...

An Unlikely Pairing Makes Fine Bedmates at W Hotels

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  An innovative initiative between W Hotels and The Coca-Cola Company has its roots in an unlikely place: a Black Eyed Peas concert. After the show, singer Will.i.am...

Zita Cobb Talks Social Entrepreneurship at Fogo Island Inn

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Rosanna Caira: What inspired you to enter the hospitality industry? Zita Cobb: I’m a Newfoundlander, so everybody tangled up in Newfoundland knows genetically and culturally we’re predisposed to...

Bill Marriott Sounds off on Brand Proliferation, Technology and Millennials

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When your family has been in the hotel business for almost 60 years, and its name is on the marquee of 4,200 hotels in 80 countries, there’s...

From the Editor: Pushing Boundaries

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Consumers are hungrier than ever for new products, proving innovation has never been as important. That’s why hotel chains such as Starwood Hotels & Resorts and Marriott...