Discovering the Leveraging Power of Cloud Computing

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Cloud-based services have been a staple at Winnipeg-based Lakeview Hospitality since 2005, and now the company is moving onward and upward. Its first foray...

Well-trained Staff and Effective Technology Keep Hotel Guests Secure

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When Michael Jorgensen heard a loud noise on the morning of April 15, he figured it was due to nearby construction. The GM of The Westin Copley...

Looking Back at the Hospitality Industry in the ’50s and ’60s

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Social media is changing the way we live, work and play in the 21st century, but, more than 60 years ago, in the ’50s, television and the...

Marriott Hotels Nurtures Success, Advances Toward 100 Canadian Properties

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If you look after your associates, they’ll look after your customers,” says Scott Allison, VP, Canadian Operations, Marriott Hotels of Canada. Eighty-six years later, this core value...

Atlific Hotels Boosts Management Contracts

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Philippe Gadbois summarizes 2012 with three simple words: “pretty damned good.” According to the SVP of Operations at Atlific Hotels, the name of the game for a...

Today’s Hotels Spas and Pools Offer Healthy, Holistic Experiences

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Hollywood glamour — that’s how co-owner Inna Levitan describes the design of the Quartz Crystal Spa on the 31st and 32nd floors of the Trump International Hotel...

From the Editor: The Power of One

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In a world becoming increasingly homogenized, successful hotels typically stand out from the pack. If your hotel’s services and amenities don’t resonate with the guest, nothing else...

Let’s Get Digital: Wi-Fi in Hotels

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Hoteliers are in a Wi-Fi dilemma: they’re concerned about speed, cost and competition. Guests are demanding faster Wi-Fi, and they don’t want to pay for it. What’s...

Profiling Hotelier Ron Pellerine of the Eaton Chelsea, Toronto

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As GM of the country’s largest hotel, Ron Pellerine is used to daily challenges. So, when the announcement came down the pipeline a few months ago that,...

Hampton Inn & Suites Markham: Ground Breaking

Hampton Inn & Suites by Hilton, the largest growing brand within the Hilton Family of Hotels, has announced the groundbreaking of its seven-storey Hampton Inn & Suites...