Crisis Averted: Why Having a Crisis-management Plan in Place is Crucial for Hotels

A crisis is a specific and unforeseen economic, environmental, social or political event that represents a significant disruption and turning-point in the normal course of day-to-day living....

Housekeeping: Hotel Cleanliness Isn’t An Option, It’s a Must

Some hotel guests are slobs, some are neat freaks, but when it comes to housekeeping at Canada’s hotels — whether it’s a locally owned boutique inn, a...

AJM Solutions Group Inc. Announces Partnership with VingCard Elsafe

MISSISSAUGA, Ont.— AJM Solutions Group, Inc. and VingCard Elsafe announces the signing of a strategic business partnership agreement that leverages the strengths of each company to provide...

Hoteliers Are Taking F&B to the Next Level

On a typical Saturday night, Toronto’s Thompson Hotel is busy — and not just because a ton of guests have checked in. The Lobby Bar buzzes with...

IHG Appoints Jolyon Bulley Americas COO

ATLANTA, Ga. — Jolyon Bulley has been appointed Americas COO for the Atlanta-based InterContinental Hotels Group. The new COO will head the operations for IHG’s more than 3,600...

Top Trends in Spa-and-Wellness Services

These days, most people don’t want to be separated from their mobile devices for even a moment. A rare exception is when they’re relaxing at the spa....

Hotel Developers Reveal Space-saving Tactics

Let’s face it: real estate suitable for large hotel developments isn’t exactly plentiful in urban markets these days. And it’s not much better in secondary or tertiary...

Respect Staff and Hotel Guests When Creating a Cleaning Mandate

Fluffing pillows, changing sheets, wiping down windows to a glistening shine — these might seem like fairly simple tasks, but factor in multiple rooms, availability of linens...

Should Our Hotel Lease Out Space To Restaurant Operator Or Handle It Ourselves?

Q: Our hotel is looking to renovate in the near future, and we know that we need to improve our foodservice offerings but we’re not sure whether...

Cascades Teams Up With the Breast Cancer Research Foundation

For the second year in a row, Cascades is proud to announce the company's partnership with the Breast Cancer Research Fund (BCRF) through a donation of $0.50...