Hotelier: Franck Arnold, The Ritz-Carlton, Toronto

To say Franck Arnold is an accomplished hotelier is an understatement. The 50-year-old GM of the Ritz-Carlton Hotel in Toronto has earned a professional diploma and degree...

Larry Laite of the Rock-inspired Jag Hotel in St. John’s

Larry Laite is a firm believer that anyone who works in the hotel industry needs to have service in their soul. It’s a mantra that guides him...

Third-generation Hotelier Jason Stafford Discusses the Boutique Manoir Hovey Experience

When Jason Stafford was six years old he declared himself in charge of food quality control at the hotel his family owned. “I became a foodie at...

Paul Gregory is Setting the Stage for Success at The Bruce Hotel

It was the organized chaos and fast pace of hotels that first seduced Paul Gregory into the hospitality industry. “I remember finishing my first week and being...

Hotelier: Ameer Wakil, White Oaks Resort, Niagara-on-the-Lake

Ameer Wakil always imagined he’d one day work in finance. But as fate would have it, the hospitality world beckoned instead. As the youngest son of George...

Profiling Hotelier Keith Simmonds of The Great Wolf Lodge

As GM of Canada’s first indoor water-park resort, Keith Simmonds knows a thing or two about having fun. Since opening the Great Wolf Lodge seven years ago,...

Hotelier: Fernando Fernandes, Hôtel Birks, Montreal

For almost 140 years, the Birks name has been synonymous in Canada with upscale jewelry. Now, with the recent opening of the Hôtel Birks in Montreal, the...

Profiling Hotelier Andre Nadeau of Best Western’s L’Aristocrate

To say André Nadeau has a special attachment to Quebec City’s Best Western Premier Hotel L’Aristocrate is an understatement. Not only did the 60-year-old GM start his...

Paul Ielovcich Achieves Success

Being a hotelier was never part of Paul Ielovcich’s game plan. The 33-year- old Calgary native originally aspired to be an engineer, but while at university he...

Hotelier: Tim Reardon. Westin Harbour Castle, Toronto

When Tim Reardon was growing up in Dudley, Mass., he never imagined he’d work in the hotel industry. But shortly after becoming a bartender at an Orlando...