Hotelier: Franck Arnold, The Ritz-Carlton, Toronto

To say Franck Arnold is an accomplished hotelier is an understatement. The 50-year-old GM of the Ritz-Carlton Hotel in Toronto has earned a professional diploma and degree...

Hotelier: Ameer Wakil, White Oaks Resort, Niagara-on-the-Lake

Ameer Wakil always imagined he’d one day work in finance. But as fate would have it, the hospitality world beckoned instead. As the youngest son of George...

Hotelier: Francois Guay, Hotel William Gray, Montreal

François Guay never set out to be a hotelier. In fact, as a young boy growing up in Montreal, his dream was to become a Formula One...

Hotelier: Hani Roustom, The Hazelton Hotel

Hani Rouston has a natural affinity for the hotel business. The 43-year-old general manager of Toronto’s luxe Hazelton Hotel says hospitality has always been a way of...

Hotelier: Randy Zupanski, Westin, St. Francis, San Francisco

Even as a child, Randy Zupanski knew he wanted to work in the hotel industry, but little did he know that one day he’d be running the...

Hotelier: Domini Baldasaro, The Walper Hotel in Kitchener

Few hotels in Canada can lay claim to being more than 100 years old, but the 92-room Walper Hotel in Kitchener, Ont., is one of them. At...

Hotelier: Tim Reardon. Westin Harbour Castle, Toronto

When Tim Reardon was growing up in Dudley, Mass., he never imagined he’d work in the hotel industry. But shortly after becoming a bartender at an Orlando...

Hotelier: Caroline Viens, Quality Inn & Suites Levis and Hotel & Suites Le Dauphin...

For a time, Caroline Viens imagined she would one day work on a floating hotel — a cruise ship. But, as luck would have it, she ended...

Never Stop Learning: Advice from Cory Haggar of Falcon Crest Lodge

Even as a young child, the hotel world always fascinated Cory Haggar. The Trenton, Ont. native began his career there as a busboy/dishwasher at the Holiday Inn,...

Paul Ielovcich Achieves Success

Being a hotelier was never part of Paul Ielovcich’s game plan. The 33-year- old Calgary native originally aspired to be an engineer, but while at university he...