Keep Hotel Guests Safe From Fire, Theft and Injury

Venturing out of the protective enclave of a home into the temporary digs of a hotel - however luxurious and welcome a reprieve - can be scary....

Historic Algonquin Resort Turns the Page

When The Algonquin Resort opened its doors in 1889, it welcomed nearly 1,400 guests, “representing the best class of Americans and Canadians,” as described in David Sullivan’s...

The Top 50 Report: Why Wyndham, SilverBirch and Choice Shone Brightly in 2013

Ask Investors, analysts and industry pundits to characterize the past year, and many will tell a similarstory: 2013 was a good year for hotel investments.But, pose the same...

Do You Understand the Scope of Hotel Franchise Agreements?

It’s difficult enough to understand the legalese on a franchise agreement, disclosure document (if applicable) and lease agreement, but try to tackle the deal without the help...

Keep Your Hotel Employees Happy and Engaged

A decade ago, guests arriving at an Accent Inn in British Columbia would have discovered that some of the hotel’s rooms were unavailable. Hotel administration told guests...

The Hospitality Market Report

As a travel destination, Canada has a great deal going for it. A glowing reputation for the Canada brand; favourable exchange rates driving visitation and enhancing purchasing...

Choice Hotels Wins Company of the Year

For Choice Hotels Canada, 2014 can be summed up with one term: record-breaking. This year, the Mississauga, Ont.-based company delivered more reservations to its franchisees than ever...

Conversion Excursion

When is a conversion the right choice for your property? Whether it’s an under-performing hotel being transformed into a condominium or retirement home, a...

Music for the Masses

Choice of music can improve guest experience and build brand loyalty By Leslie Craig Imagine walking into what was described as a “cozy and relaxing retreat” and being welcomed...

Unwelcome Guests

Bed bugs have hoteliers itching to eliminate reputational damage. Hotels have been dealing with unwanted guests for years, from cockroaches to mice. But the...