A Risk-Benefit Analysis of the Hotel Investment Landscape

Location, location, location — it’s not just key to landing good real estate, it’s also an important factor in finance. By their very nature, hotel investments are...

Hotel Brand and Property Refreshing Can Boost Lacklustre Business

  In 1999, U.K.-based hotel investment firm Palm Holdings landed in Canada with a plan to convert a tired property on Toronto’s lakefront into a Four Points by...

B.C.’s Hotel Zed Offers a Trip Through Time

Travel, to the minds behind the zany and unique Hotel Zed, is about more than taking passages through geography — it’s about tripping through time. That explains...

Capital Expenditures and Repair Strategies Give Hoteliers An Edge

  When Elizabeth Taylor returned from maternity leave to her post as GM of the Courtyard St. John’s in Newfoundland this past January, she barely recognized the place....

Purchasing Success at Hotels Is Built on Strong Relationships, Not Price

  If I’m successful, then they’re successful.” That’s how Paul Gardian, executive director of Brand Operations at Toronto-based Delta Hotels & Resorts, summarizes the guiding notion behind today’s...

Appeasing Hotel Guests with New Technology

We’ve all been there: checking into a hotel at 11 p.m., jet-lagged, bleary-eyed and fumbling with room cards, light switches and AC controls. There’s got to be...

Toronto’s Omni King Edward Hotel Primes Itself for a New Beginning

As the oldest hotel in Toronto, the King Edward is steeped in history and tradition. Opened in 1903 at a cost of $6 million, the iconic hotel...

Housekeeping: Hotel Cleanliness Isn’t An Option, It’s a Must

Some hotel guests are slobs, some are neat freaks, but when it comes to housekeeping at Canada’s hotels — whether it’s a locally owned boutique inn, a...

Do You Understand the Scope of Hotel Franchise Agreements?

It’s difficult enough to understand the legalese on a franchise agreement, disclosure document (if applicable) and lease agreement, but try to tackle the deal without the help...

Looking Back at the Hospitality Industry in the ’50s and ’60s

Social media is changing the way we live, work and play in the 21st century, but, more than 60 years ago, in the ’50s, television and the...