Room Key Debuts

Could this new hotel search engine steal business from OTAs? Roomkey.com is unlocking a new idea in online travel. Launched as a beta test...

Mastering Mobility

A simple mobile website can improve hotel business The few remaining consumers who haven’t bought into the smartphone craze probably can’t fathom the convenience...

Upwardly Mobile

New legislation makes hoteliers mindful of guests with disabilities. It was the mid 1990s and Claredon Robicheau, whose muscular dystrophy had put him in...

The Comfort Zone

Smart building technology is changing the guest experience. When guests arrive at a hotel in Canada — in steamy July or bone-freezing January —...