Latest Hotel Technologies Empower Guests To Customize Their Stay

Imagine having access to a hotel concierge that silently provides you with all the information you need without having to leave the comfort of your room or...

Wi-Fi Or Die: Why Hoteliers Need to Stop Charging for Wi-Fi

It may be hard to fathom, but when it comes to technology there are pockets of obstinacy in the hotel business. Even these days, many hoteliers are...

Keeping Guests Safe By Investing In Hotel Security

Talk to any experienced risk consultant serving the global hotel industry, and undoubtedly they’ll tell you stories that would make any manager nervous. “In...

Why You Should Tailor Technology to Hotel Guests

Travel in the 21st century is undergoing dramatic technological changes, and now the way hotel guests check-in is about to change, too. How travel is booked,...

The Year of the Tablet

Why it’s important to integrate computer tablets into your hotel operation You know a lot about them. You might even have one. They’re popular...

Room Key Debuts

Could this new hotel search engine steal business from OTAs? Roomkey.com is unlocking a new idea in online travel. Launched as a beta test...

Mastering Mobility

A simple mobile website can improve hotel business The few remaining consumers who haven’t bought into the smartphone craze probably can’t fathom the convenience...

Upwardly Mobile

New legislation makes hoteliers mindful of guests with disabilities. It was the mid 1990s and Claredon Robicheau, whose muscular dystrophy had put him in...

The Comfort Zone

Smart building technology is changing the guest experience. When guests arrive at a hotel in Canada — in steamy July or bone-freezing January —...