From the Editor: The Art of Collaboration

In the hotel world, collaboration is more than a requirement, it’s an art. As Christiane Germain, co-president of Groupe Germain Hospitalité, said last month while speaking on...

From the Editor: All in the Details

As most operators know all too well, running a hotel is all about the details. From the cleanliness of the room to ease of check-in, to the...

From The Editor: Clean Sweep

As the hotel industry was priming to close the door on another year, disconcerting news surfaced in the media. It turns out several chains — both in...

From the Editor: Taking Centre Stage

As a nation, we’re not always comfortable being in the spotlight. Sure, we’re fiercely proud of our achievements when it comes to hockey, a game in which...

From the Editor: Loonie Times

What a difference a year makes. For much of 2015, and stretching back several years, Western Canada was the darling of the Canadian economy, enjoying a flurry...

Editor’s Page – The Seven-Year Itch

Upbeat, downbeat, and everything in between; statistics often tell the story. But projections may vary as much as daily weather forecasts, which can fluctuate so significantly they...

From The Editor: Time For Action

As Canadians prime for the lazy days of summer, many look forward to slowing down and taking life easier. For some that means long weekends at the...

From the Editor: Shades of Green

There’s an ongoing debate in the hospitality industry centered on the topic of greening. Some believe it’s no longer a question but an expectation. Others contend today’s...

From The Editor: O For Opportunity

How can you tell a new season is upon us? This spring didn’t feel much like a new season, given the wonky weather. And, to make matters...

Editor’s Page – Welcome to Tomorrow

With 2007 freshly minted, hoteliers can focus on new issues. Some will be carryovers from yesterday, but the dawn of a new year means we should use...