From the Editor: The Trump Effect

Two months after Donald Trumpbecame the 45th president of the U.S.A., it’s becoming clear the election south of the border not only impacts America, but the world. Already, Trump’s administration has...

Editor’s Page: Money on the table

Despite the doom and gloom reports of recent months, better days are coming — we just have to get through the next year and ensure that business...

From the Editor: Taking Centre Stage

As a nation, we’re not always comfortable being in the spotlight. Sure, we’re fiercely proud of our achievements when it comes to hockey, a game in which...

From the Editor: The Power of One

In a world becoming increasingly homogenized, successful hotels typically stand out from the pack. If your hotel’s services and amenities don’t resonate with the guest, nothing else...

From the Editor: All About Rates

Speak to any hotelier and the issue that consistently surfaces is the challenge of moving rates to the level they need to be. Whether we’re speaking about...

From the Editor: Primed For Success

As we hit the halfway mark of 2017, hotel pundits continue to define where the industry is at in terms of the cycle, with many wondering whether...

From the Editor: The Winner’s Circle

Why is it that the arrival of December always seems to catch many of us off guard? And why does the time between Labour Day and the...

Editor’s Page – Stimulating the Senses

How innovative is your hotel company? Does your staff provide exceptional service or do they go through the motions, content to offer the same old, same old?...

From the Editor: Dreaming Big

Welcome to a new year. With the arrival of 2018 comes the reality that the hotel world is expected to post a solid year. Occupancies are up,...

Editor’s Page – Passion Play

If you scratch the surface of any hotel operation, you’ll find people are its heart and soul. That’s a constant theme that surfaces in almost every discussion...