A Necessary Evil: A Look at The OTAs

Are hoteliers being bitten by the OTA creature they helped create? Twenty-five years ago, Vittorio Di Re was part of a group that had...

New Executive Chef Named to Fairmont Montebello

MONTEBELLO, Que. — Jean-François Fortin is the new executive chef at the Fairmont Le Château Montebello in Montebello, Que. Promoted from the position of...

Profiling Hotelier Mickael Damelincourt

When Mickael Damelincourt started working at Trump hotels, there was only one property in the luxury collection. Eight years later, 10 hotels dot the North American landscape,...

Playing the Trump Card

The Trump International Hotel & Tower arrives in Toronto, inspiring champagne wishes and caviar dreams When Talon International Development, owners of Toronto’s Trump International Hotel & Tower, purchased...

Honeywell Launches Amazon Alexa Voice-Ready Thermostat for Hotels

MORRISTOWN, N.J. — Honeywell is launching its next-generation thermostat for the hospitality industry — the INNCOM e7 Thermostat (e7), which incorporates Amazon’s Alexa voice control. The e7 allows...

From the Editor: Pride in Passion

The arrival of December brings with it a feeling of anticipation. For many of us, it marks the successful completion of another year and an opportunity to...

Editor’s Page – The Design of Success

Are successful companies wired differently than the rest of the pack? Do they drive innovation better than competitors? Do they face similar challenges? What makes them go...

Tingue Names New President

PEACHTREE CITY, Ga. — Ty Acton is the new president of Tingue. Formerly the VP of Sales, Acton is now responsible for implementing the company's overall strategic...

Craig Reaume

Craig Reaume has been appointed general manager at The Fairmont Vancouver Airport.  

Marriott Hotels Nurtures Success, Advances Toward 100 Canadian Properties

If you look after your associates, they’ll look after your customers,” says Scott Allison, VP, Canadian Operations, Marriott Hotels of Canada. Eighty-six years later, this core value...