Female Powerhouses Discuss the Status of Women in Hospitality

Real change will come when powerful women are less of an exception,” wrote Sheryl Sandberg, COO of Facebook, in Lean In: Women, Work, and the Will to...

Profiling Hotelier Edwin Frizzell of Fairmont Royal York

Edwin Frizzell has helmed many hotels throughout his extensive career, but these days he’s the new kid on the block at The Fairmont Royal York hotel, where...

25 Hotel Trends of the Past 25 Years

Hotelier magazine reflects on the 25 hotel trends that have shaped the industry over the last 25 years. 1: Labour Challenges - During the lifespan...

Why the Hotel Industry is Embracing Virtual Reality

At the 2017 Consumer Electronics Show (CES) — held in Las Vegas in January — virtual-reality (VR) technology was ubiquitous, with hundreds of booths demonstrating a slew...

Secrets to Keeping Hotel Housekeepers Happy And Efficient

For many hotel guests, the housekeeper is almost invisible. The attendant goes in, the attendant comes out, and, if the job is done right, the room is...

The Power of Hotel Branding

The opening session provocateurs, Ed Lebar and Seth Traum of BrandAsset Consulting, explained how to transform customer data into executive brand strategy, especially given the “sea of...

Trends in Hotel in-room Entertainment Systems

The term “in-room entertainment” doesn’t capture the essence of the space a hotel guest enjoys, nor is it even a true reflection of that guest’s needs. Entertainment...

Chris Cahill Takes the Reins of AccorHotels Global Luxury Division

Rosanna Caira: After leaving Fairmont Hotels to go to the Sands Corporation in Las Vegas, you’re back with Fairmont Hotels, through the new ownership of AccorHotels. What...

Nicholas Gandossi, Opus Vancouver, Stays Ahead of the Curve

Nicholas Gandossi probably never imagined a short stint at a quick-service restaurant as a teenager would lead him to the hotel industry, but it did. “My first...

Chris Loane Fosters a Creative Environment at The Drake Devonshire

When the Drake Devonshire opened last year in the rural oasis of Prince Edward County (P.E.C.), Ont., the anticipation was palpable both in the county and in...