Female Powerhouses Discuss the Status of Women in Hospitality

Real change will come when powerful women are less of an exception,” wrote Sheryl Sandberg, COO of Facebook, in Lean In: Women, Work, and the Will to...

Profiling Hotelier Edwin Frizzell of Fairmont Royal York

Edwin Frizzell has helmed many hotels throughout his extensive career, but these days he’s the new kid on the block at The Fairmont Royal York hotel, where...

25 Hotel Trends of the Past 25 Years

Hotelier magazine reflects on the 25 hotel trends that have shaped the industry over the last 25 years. 1: Labour Challenges - During the lifespan...

Nicholas Gandossi, Opus Vancouver, Stays Ahead of the Curve

Nicholas Gandossi probably never imagined a short stint at a quick-service restaurant as a teenager would lead him to the hotel industry, but it did. “My first...

Chris Loane Fosters a Creative Environment at The Drake Devonshire

When the Drake Devonshire opened last year in the rural oasis of Prince Edward County (P.E.C.), Ont., the anticipation was palpable both in the county and in...

Secrets to Keeping Hotel Housekeepers Happy And Efficient

For many hotel guests, the housekeeper is almost invisible. The attendant goes in, the attendant comes out, and, if the job is done right, the room is...

The Power of Hotel Branding

The opening session provocateurs, Ed Lebar and Seth Traum of BrandAsset Consulting, explained how to transform customer data into executive brand strategy, especially given the “sea of...

Tips to Increase Safety and Security Measures

It’s not usually advertised on hotel websites as an added amenity, but crisis planning is a behind-the-scenes function that cannot be overlooked. Leo Manos, director of Security at...

Luxury-segment Hoteliers Sell an Experience

  At a certain boutique hotel in Toronto, each room is artfully designed with mid-century modern furnishings set against a brick wall, the bathroom is stocked with artisanal...

Chris Cahill Takes the Reins of AccorHotels Global Luxury Division

Rosanna Caira: After leaving Fairmont Hotels to go to the Sands Corporation in Las Vegas, you’re back with Fairmont Hotels, through the new ownership of AccorHotels. What...