Why Toronto is a Foodie City: It’s time to stop asking for Validation

Almost two years ago, I attended the Terroir Symposium, an important gathering of food and beverage professionals in Toronto where chef and restaurateur David Chang gave an...

Build a Talent Strategy to Beat the Competition

The quest to attract and retain talent is becoming a major, and costly, challenge for hospitality organizations, big or small in today’s marketplace. Tourism HR Canada reports that...

The Talent Shortage is Real!

Many regions in Canada are losing more than millions of dollars a year in their economies because they cannot find talent. A recent joint report by Ontario...

How safe is your hotel?

When guests are on vacation, they’re looking to have fun. They don’t want to constantly think about their safety. With the volume of traffic going through hotels,...

Achieving housekeeping cost savings through technology

As the largest department in payroll by man-hours, housekeeping represents a prime area for sizeable cost savings by implementing modern technology. First and foremost are the advances in...