WEST KELOWNA, B.C. — Best Western PLUS Wine Country Hotel & Suites announced that it has received Best Western International’s Housekeeping Excellence Award. The accolade is given only to establishments that consistently achieve outstanding housekeeping standards of excellence.
“To qualify for the award, the hotel must maintain a minimum overall rating of 80% of brand quality assurance inspections and it incorporates guest service scores into the overall score. Thus winning this award makes it even more meaningful,” stated Ms. Elfriede Schmoll, General Manger of the Best Western PLUS Wine Country Hotel & Suites. “We are always focused on offering our guests a positively memorable experience when they stay with us, and our housekeeping team has always supported that philosophy and this award recognized that.”
The Best Western PLUS Wine Country Hotel & Suites is owned by Braemar Group of Hotels and managed by Dominion Grand Hotel Group Inc. Rod & Jody Hazard , owners of the Braemar Group said “we are very proud of our team in winning another award and happy they are recognized by Best Western in their efforts to ensure guest satisfaction” and Mike Jackson, President and Chief Operating Officer of Dominion Grand Hotel Group Inc. stated, “Receiving Best Western International’s Housekeeping Excellence Award is a very big honor for us. Our hotel has always focused on service excellence, and receiving this award is a true testament to their dedication.”
Located minutes from Kelowna’s major attractions, the Best Western PLUS Wine Country Hotel & Suites offers guests an abundance of free amenities including continental breakfast, coffee, local calls and wireless high-speed Internet access. An exercise room, indoor pool and hot tub are also available. Business travelers welcome the conveniences of the hotel’s business center and meeting rooms catering to up to 50 people. Close to wineries such as Mission Hill, golf course and shopping. Contact us direct: Telephone: 250-707-1637 or www.bestwesternwinecountry.com.
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